Frequently Asked Questions
Q&A - SAFFRON
Q:When was your Saffron last graded as Premium Grade Saffron?
A: We have our Saffron tested after every harvest season and we have done this since 2015. Our Saffron is tested against the strict International standards called the ISO3632:2 . We do NOT send our Saffron overseas for grading, we use our talent in New Zealand! This means you purchase our Sargol Saffron with confidence knowing we are Premium Grade 1 each year and we do not claim from a prior year that we do not sell anymore!
Q: Can I buy Saffron threads from Wynyard Estate Saffron?
Q: I would like to buy a larger amount of Saffron - do you do wholesale pricing and export?
A: Yes to both of those questions, just contact Wendy and she will be happy to help you out.
Q: Why don't I just buy Saffron threads to support my eye health?
A. Simply - accurate dose and quality. It's impossible to tell how many threads are needed to deliver the right dose to you. Hawk Eye takes care of this ensuring you receive the right amount of Saffron in each capsule. Also - only Premium grade 1 Saffron is sufficient for health applications. Wynyard Estate is the only Saffron grower in NZ who consistently measures quality under the strict ISO 3632:2 quality criteria every harvest season within NZ. If the Saffron hasn't been measured under this standard you can't tell whether it's the real deal or not.
Q: How can I tell if my Saffron is the real deal?
Q. If you've not bought from us, check the packaging and see if the Saffron as been tested under ISO 3632:2 and what year it was graded. Check the Aroma, Colour and Taste ratings (see our Saffron Quality) page for more information. Another quick test is to place your Saffron is hot water. The water should start to turn yellow, but the Saffron thread should remain red. If it turns opaque, then it's fake and the colour you see is dye. Be wary - it is estimated that 50% of all Saffron products have been adulterated in some way. Moreover, if your dried Saffron has yellow and white bits, we're sorry to say that these parts are not Saffron. These are left on there to increase the weight, so you pay more for less. Only the red part of the stigma has any value.
Q: Do you mix your Saffron with other Saffron grown in NZ or elsewhere.
A. Absolutely not! We know what happens to our Saffron from field to packaging. We take our processes very seriously. We do not blend or import Saffron!
Q: Where else can I buy your Saffron?
Q&A - SAFFRON CORMS
Q: I want to grow Saffron , can I buy some corms from you and when?
A: Yes we sell garden packs and Commercial Corms. We will also provide you with help and care of your Saffron corms before, during and after! The Corms are available from December until January. You can pre-order. We ship this NZ wide - freight free. Our pricing is inclusive of GST and freight - no added costs.
Q: I want to learn more about how to grow Saffron, can I talk to you?
A: Of course you can, we want you to be fully armed and ready to enjoy growing Saffron. We offer our full support for free and also hold free workshops (virtual and on-site). This is so you can choose to either start off small or go large - but don't think it will be easy! Learn and decide what you would like to do, before you spend a large amount of money. We are here to help you.
Q&A - HAWK EYE
Q. What is Hawk Eye
A. Hawk Eye is a one-a-day natural Saffron supplement to support and maintain eye health.
Vegetarian Capsules: 20mg of Wynyard Estate Saffron + encapsulating aids
Bottle: 60 capsules : Two months supply; Safety sealed.
Q: How many Hawk Eye capsules should I take?
A: We recommend you take one capsule in the morning with meals. Scientific Evidence determined the daily dose of Saffron is 20mg per day. Each Hawk Eye capsule has 20mg of our Premium Grade 1 Saffron.
Q: Why is the minimum order 120 capsules (or 4 months supply)?
A: Scientific studies and our customer feedback shows that changes may usually be felt or noticed from 3 months of supplementation. So by providing you with a 120 day supply this gives you a better chance of a better result!
Q: I'm taking some other medicines, can I still use Hawk Eye?
A: As with all dietary supplements, if you are taking prescription medication we recommend that you check with your doctor before using Hawk Eye.
Q: Are there any side effects with Hawk Eye?
A: Not that we are aware of from the clinical trials if you are taking the correct dosage, but always consult a doctor before taking any supplements.
Q.: What is the best before date for Hawk Eye?
A: Current expiry is 2024
Q: How was the saffron dose determined for each capsule of Hawk Eye
A: The dose is determined from scientific studies and clinical trials examining saffron and it's relationship with eye health. Each capsule is a vege-cap.
Q: What is the TAPS no: on the Hawk Eye bottle?
A: The TAPS no: is a specific number approved by the Therapeutic Advertising Pre-vetting Service (TAPS). The service reviews and approves that the statements and information presented on a natural supplement label are accurate. TAPS numbers are awarded when advertising on the label complies with NZ law. The TAPS no: for Hawk Eye is TAPS 9829.
Q: Is Hawk Eye safe?
A: Saffron is Generally Regard As Safe. As with any dietary supplement, you should stop taking the capsules if you feel unwell. Hawk Eye is not to be taken by children, women who are pregnant or who are considering becoming pregnant. Scientific Evidence suggests that people on blood thinning medications should avoid taking Saffron doses greater than 200mg in one day. That is 10 x our capsule dosage per day. DO NOT consume the whole bottle in one sitting.
Q: Can I buy Hawk Eye at my local pharmacy?
A: No, Hawk Eye is only available from Wynyard Estate Saffron.
Q: Is Hawk Eye available overseas?
A: We send internationally, all parcels are tracked. Please note: we will replace undelivered or damaged items. If your parcel is showing as delivered but you have not received it, contact your local postal service first. Also check with neighbours and any areas around the post box that the parcel may have been placed. If the local courier cannot find your parcel we will refund you or replace this - after all due process has been followed. Please contact us if you require more information.
Q. I don't have a PayPal Account. How do I pay for Hawk Eye?
A. Choose the PayPal account payment option. There you will be asked to log into your account but underneath there is an option to just pay by credit card or bank account. Essentially you are paying as a guest. Click on the Learn How button. This will show you how to make a payment through paypal, as you do not need an account. Alternatively, if you are within NZ or hold a NZ bank account you can pay by direct credit into our bank account.
If you have any other questions, please Contact Us and we will answer your queries.